BigSeller: A Complete E-Commerce ERP for Southeast Asian Sellers
BigSeller is a free mobile ERP designed to help online sellers manage orders, inventory, and daily operations across multiple platforms. Originally built for merchants on Shopee, Lazada, and TikTok, this tool now supports over 16 e-commerce channels. Its core value lies in streamlining the entire sales workflow, from order notification to shipment tracking, while keeping inventory data synchronized between mobile and desktop. For sellers looking to reduce errors and improve efficiency, BigSeller offers a practical all-in-one solution.
Streamlined Order Management and Shipping
One of the standout features of the app is its ability to handle new order notifications in real time. By authorizing stores directly within the platform, sellers receive instant alerts when a purchase comes in, helping avoid delays in delivery. The order management module allows users to print shipping labels, scan barcodes for shipment confirmation, and quickly look up past orders. This workflow reduces the risk of sending wrong or missing items, especially during peak sales periods.
Real-Time Inventory Tracking Across Devices
Keeping stock levels accurate is critical for any e-commerce business. BigSeller enables sellers to perform stock-in and stock-out operations directly from their mobile device. Changes made on the phone are instantly synced with the desktop version, so inventory data remains consistent whether you are at the warehouse or on the go. This dynamic view of stock changes helps prevent overselling and ensures that replenishment decisions are based on up-to-date information.
Reducing After-Sales Disputes with Photo Documentation
Disputes over damaged or missing items can be costly for sellers. The app includes a scan-to-send feature that lets users take photos of packaged orders and share them with buyers through the built-in chat. These images are stored for 30 days, providing a clear record of what was shipped. This simple practice helps resolve misunderstandings quickly and reduces financial losses from false claims.
Stay Informed with Live Sales Data and Market Trends
BigSeller also provides a real-time sales dashboard that aggregates data from multiple stores. Sellers can monitor daily revenue, order counts, and performance metrics from a single screen. Additionally, the app includes a blog section that delivers updates on platform policy changes, market news, and e-commerce trends. This combination of live data and industry insights helps sellers adjust their strategies promptly and stay competitive.