My Edison

My Edison – A Smarter Way to Manage Your Home Utilities

My Edison is a comprehensive mobile platform designed for customers of the Edison energy provider. It consolidates the management of electricity, gas, and Wi‑Fi services into a single, intuitive interface. Beyond billing and consumption tracking, the app grants access to a loyalty program, a 24/7 technical intervention service, and a marketplace of exclusive products. This tool turns everyday utility management into a streamlined, informed experience, helping users save time and money while staying connected to their home’s energy needs.

All Your Services in One Place

The app replaces the need to juggle multiple websites or customer service lines. Through My Edison, you can view active contracts, submit self‑readings, check payment history, and download invoices directly to your device. The digital payment options are modern and flexible, allowing you to settle bills with just a few taps. Additionally, the “Solve” section opens a curated world of products and services tailored to your home, accessible as soon as you have an active electricity or gas supply.

Round‑the‑Clock Assistance and Rewards

One of the standout features is the included Technical Intervention service. For your first call, the dispatch fee and the first hour of labor are free, giving you access to a network of certified technicians who can handle household repairs. The Edison Operations Center is available every day, 24 hours a day, so help is always a phone call away. Meanwhile, the refreshed loyalty program lets you earn bonuses on your bill and collect reward points simply by being a customer. These points can be redeemed for further savings or products.

Smart Consumption Insights with Edison CoCo

My Edison introduces a personalized consultant called CoCo, which analyzes your usage patterns and offers practical suggestions to reduce both your energy consumption and environmental footprint. The tool tracks your habits over time, highlights peaks and inefficiencies, and recommends adjustments that fit your lifestyle. This data‑driven guidance turns a typical utility app into an active partner in energy saving, making it easier to lower bills without sacrificing comfort.

Navigating the app is straightforward, with a clean layout that puts essential functions front and center. The support section features a comprehensive FAQ and multiple ways to contact customer service, including chat and phone. Users log in with their existing Edison web credentials or can register directly from the app. The entire experience feels modern and responsive, whether you are checking your latest bill or exploring loyalty rewards. My Edison effectively adapts to your changing needs, turning routine tasks into a more engaging and rewarding process.